Returns & Cancel

Returns & Exchanges

PLEASE CONTACT US FIRST( E-mail: service@lccjewelry.com) before returning any items and we will give you instructions on returning them.

About Return & Refund Policy
We hope you love your order! If you are not completely satisfied with your purchase, please contact us to discuss how best to resolve any issues and meet your needs. If you still do not want it, you can contact us within 7 days of receiving the ring. For returns not related to quality, a restocking fee of 30% of the ring price will be charged per ring.
All jewelry must be returned in its original condition without any signs of wear or alteration. I do not accept returns on:
- Customized rings.
- Rings with exclusive engravings.
- Requests beyond the return period of 30 days.

Cancel order
All orders can be cancelled within 24 hours for free. Because the rings are made to order and 100% hand-made, once production begins, we will charge 30% of the ring amount for cancellations.

Warranty
Our warranty includes: All repairs within 90 days of purchase.

Our manufacturing warranty does not include: The discoloration of precious metals caused by chemicals, make-up, immersion in pools and hot tubs, or bathing. Damage due to wear such as worn or bent prongs or the resulting loss of gemstones. Theft or loss of the ring.

Please note that all fine jewelry can be affected by normal wear, activities, or trauma. This is especially true for rings, since hands are actively used and subject to daily pressure. Precious metals, especially prongs, wear down over time and may require restoration work as part of normal maintenance. Our manufacturing warranty excludes coverage for wear and tear, maintenance, loss of gemstones, product loss, or theft. Coverage also excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry.